The outdoor goods and apparel retailer has scrapped its legendary unlimited returns policy whereby customers were allowed to return merchandise years after the purchase if they were not satisfied with the goods — with no questionsRead More…
Each day, the world seems bigger, more diverse and moves much faster. Predicting the future — always a dubious proposition — seems like a fool’s errand in this climate, given the dizzying pace of disruption. ButRead More…
Traditional retailers are under tremendous pressure from online and other forces. But how bad is it? And what can retailers do to remain competitive? Formerly successful retailers like Borders, Aeropostale, RadioShack and Payless Shoes have goneRead More…
To see the full list of this year’s Top Women in Retail honorees, click here. What do you enjoy most about working in the retail industry? I’m a strong believer that to be successful, you have toRead More…
Overstock.com gained as much as 4.5 percent on speculation that supermarket giant Kroger Co. might acquire the e-commerce company. The New York Post reported on Friday that the grocery chain may be eyeing a deal with Overstock, citingRead More…
There isn’t “one thing” separating a great product page from a terrible one. Instead, brands in 2018 should think holistically about how they are crafting a positive consumer experience on their product pages — even onRead More…
It was a very merry holiday season for retailers. USA Today reports holiday retail sales are up 4.9 percent compared to last year, giving retailers their best holiday season since 2011. Holiday e-commerce sales increased 18.1 percent year-over-year, whileRead More…
It’s no secret that there has been a shift in shopping behavior due to growth in millennial spending power, aging of baby boomers and the growth of online shopping. These changes are impacting pricing and demand,Read More…
For any U.S.-based social media users, connecting with friends and family is easy. Most platforms are designed with this experience in mind. Users can chat, post pictures and share their thoughts with the tap of aRead More…
‘Tis the busiest season for retailers — at least for those that weathered the storm of 2017. News of retail failures dominated the headlines this year as brick-and-mortar behemoths like Toys “R” Us filed for bankruptcy,Read More…