Retail Jobs 101: How to Hire, Train, and Retain The Right Employees
As the owner of a retail business, you’ve probably dreamed about getting some extra help. Advertising a retail job for your store(s) can bring you a pro to take over some of your workload, but finding the right person is a challenge in itself. And as if it wasn’t hard enough to find the right people to work for you, competent workers have more job options available to them — making your prospects of hiring great staff members even tougher. While finding and hiring the right retail talent is a job in itself, it isn’t impossible. Here, we’ll be covering tips on how to hire, train, and retain employees so you get the help you need and don’t continue to face increased recruiting and turnover costs. Hiring for Retail Jobs: Finding Great Talent When it comes to finding and hiring talent for your retail store, chances are you’ll soon realize that competing with the big-box retailers is no easy task. To deal with the frustration of not being able to find enough candidates with your existing tactics, consider the advice of customer service expert Anne. M. Obarski , who suggests the following as a starting point: “Great employees are not born, they are developed in a business atmosphere where training is stressed, individuality is encouraged and personalities are respected. Word travels about the work environment in all sizes of stores. The key to recruiting quality employees is promoting and possessing a positive work environment no matter how large or small you are.” With those words in mind, a good first step is developing criteria for the perfect retail employee. This should ideally take the form of a concrete retail job title and job description. Check out this Retail Associate job posting by Taylor Stitch to get started. As you’ll […]
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Source: Shopify